Last updated: August 21, 2025
Uncommon Collective (“Uncommon Collective,” “we,” “us,” or “our”) operates the website uncommoncollective.club and related services (the “Services”). This Privacy Policy explains what information we collect, how we use it, and the choices you have.
If you have any questions, contact us at support@uncommoncollective.club.
1. Information We Collect
Account & Contact Info: name, email address, phone number, city, and other details you provide during signup, checkout, or forms.
SMS Data: mobile number, message content you send to us, delivery status, and related metadata when you opt in to our SMS program.
Payment & Membership Data: transaction amounts, plan details, and limited payment metadata (we do not store full payment card numbers).
Usage Data: device and browser information, IP address, pages visited, referring/exit pages, timestamps, and similar analytics.
Community/Support Content: messages, feedback, form submissions, and support requests.
2. How We Use Information
We use information to:
Provide and improve our Services and membership experience.
Send onboarding steps, account notifications, and event reminders (including SMS where you’ve consented).
Communicate with you about your account, updates, and policy changes.
Personalize content, measure engagement, and analyze performance.
Detect, prevent, and address security or technical issues and enforce our terms.
3. SMS Communications
If you provide your mobile number and consent, we will send recurring SMS related to onboarding, account notifications, and event reminders. Msg & Data rates may apply. You can opt out at any time by replying STOP; for help, reply HELP or email support@uncommoncollective.club. We use service providers (e.g., messaging platforms) to deliver texts. For full details, see our SMS Terms.
4. Legal Bases (EEA/UK users)
Where applicable, we process personal data based on: (i) your consent, (ii) performance of a contract (providing the Services), (iii) legitimate interests (e.g., service improvement, security), or (iv) compliance with legal obligations.
5. How We Share Information
We do not sell your personal information. We may share with:
Service Providers that help us operate the Services (e.g., hosting, analytics, messaging, payment processing). They may only use data to perform services for us.
Business Transfers (e.g., merger, acquisition) where data may be transferred as part of the transaction.
Legal & Safety when required by law or to protect rights, property, users, or the public.
6. Cookies & Similar Technologies
We use cookies and similar technologies to operate the site, remember preferences, and analyze usage. You can control cookies via your browser settings; some features may not function without them.
7. Data Retention
We keep personal information only as long as needed for the purposes above, to comply with legal obligations, or to resolve disputes. SMS consent logs may be retained to demonstrate compliance.
8. Your Choices & Rights
Email/SMS: You can unsubscribe via links or by replying STOP to SMS at any time.
Access/Update/Delete: Contact support@uncommoncollective.club to request access, correction, or deletion of your data (subject to legal exceptions).
Do Not Track: We do not respond to DNT signals.
State/Regional Rights: Depending on where you live (e.g., CA/CO/CT/VA/UT or EEA/UK), you may have additional rights. Contact us to exercise them.
9. Children’s Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.
10. Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.
11. International Transfers
If you access the Services from outside the United States, you understand your information may be processed in the U.S. and other countries with different data protection laws.
12. Third-Party Links
Our Services may link to third-party sites or services we don’t control. This Policy does not apply to those sites.
13. Changes to This Policy
We may update this Policy. If we make material changes, we will post the updated version and revise the “Last updated” date.
14. Contact Us
Uncommon Collective
Email: support@uncommoncollective.club